Insurance Information
Learn about coverage options and direct billing services.
At K'yaa Therapy, we aim to make accessing mental health support as simple and affordable as possible. Many of our clinicians are registered providers under extended health benefit plans, meaning that your sessions may be partially or fully reimbursable depending on your insurer and the therapist's designation.
Coverage Options
Most insurance plans in Canada provide coverage for services by a Registered Psychotherapist, Registered Psychologist, or Social Worker.
- •Check your plan's wording or call your insurer to confirm which provider types are eligible.
- •If your therapist's title differs from what's covered, we can help connect you with a clinician under the appropriate designation.
Direct Billing
Direct billing is available for select insurance providers.
- •If your plan supports direct submission, our team can process claims on your behalf so you only pay the difference (if applicable).
- •Otherwise, we'll provide an official receipt after each session, which you can submit to your insurer for reimbursement.
Additional Notes
- •Coverage amounts, session limits, and reimbursement timelines vary by plan.
- •If you're covered under an Employee Assistance Program (EAP), please contact your provider for authorization details before scheduling your first appointment.
- •For clients involved in motor vehicle accidents or legal/insurance claims, our administrative team can assist with the necessary documentation and HCAI billing.
Tip
If you're unsure whether your insurance covers psychotherapy, contact your provider and ask:"Does my plan cover sessions with a Registered Psychotherapist (CRPO) or Psychologist?"
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